Shop Policies and FAQs

Our current processing time is 1–3 weeks, depending on order volume. During big sales or special events, processing times may be longer. We’ll always post any updates in the homepage banner so you’re informed before ordering.

All orders are shipped via USPS. Once a package leaves our hands, transit times are completely out of our control and may vary depending on USPS service and your location.

We are not responsible for lost or delayed mail. If your package is marked as delivered or appears to be missing, please reach out directly to your local USPS office for assistance.

Our Mystery Subscription charges on the 1st of each month and ships toward the end of the month.

If you need to make any changes - including canceling or updating your payment method. Please email us before the 1st. Any updates made after the charge has processed will not apply to existing orders.

If your payment declines three times in a row, your subscription will automatically cancel. You can easily re-subscribe through the homepage or email us to reinstate your spot.

All sales arefinal. We do not accept refunds, returns, or order changes once an order has been placed. Please double-check your cart before checking out.