Shop Policies and FAQs

We currently ship within the United States and to select international destinations. Due to VAT and product safety requirements, we are unable to ship directly to the UK or EU at this time.

Customers in locations we cannot ship to may use a package-forwarding service such as Stackry.

International Shipping with Stackry

Stackry provides you with a personal US shipping address where your Scribble Prints Co. order can be delivered. Once it arrives at their warehouse, you can select an international carrier, delivery speed, and package-consolidation options.

How it works:

1. Create a free Stackry account and receive your US shipping address.
2. Place your Scribble Prints Co. order using that address at checkout.
3. Once your package arrives at Stackry, arrange and pay for international delivery through your Stackry account.

Use code SCRIBBLEPRINTSCO for 10% off your first Stackry shipping fee.

Please note that Stackry is an independent third-party service. Customers are responsible for forwarding fees, customs charges, duties, taxes, and any issues that occur after the package has been delivered to the Stackry warehouse. Availability may vary by destination.

Our standard processing time is 3–7 business days, depending on order volume. Processing may take longer during major sales, holidays, or special events. Any temporary changes will be posted in the homepage banner before you order. Shipping time begins after your order has been processed.

All orders are shipped via USPS. Once your package has been accepted by USPS, delivery times may vary based on the selected service, destination, and carrier delays.

If your package is marked as delivered or appears to be delayed or missing, please contact your local USPS office for assistance, as they can often provide the most detailed tracking information. We are not responsible for delays or delivery issues that occur after a package has been accepted by USPS.

Mystery Subscriptions renew on the 1st of each month, regardless of your original sign-up date.

Please email us before the 1st if you need to cancel or update your payment method, shipping address, or other subscription details. Changes made after an order has been processed will only apply to future renewals. For example, updating your address after the monthly order is created will not change the address on that existing order.

If your payment is declined three times, your subscription will automatically be canceled. You can re-subscribe through our homepage or email us for assistance reinstating your subscription.

All sales are final. We do not accept returns, refunds, cancellations, order changes, or requests to combine separate orders after an order has been placed.

Please review your cart, shipping address, and order details carefully before checking out.

If your order arrives damaged or you receive an incorrect item, please contact us so we can help.